Privacy Notice


This Privacy Notice is issued by Survive. This notice should be read in conjunction with Survive Privacy Policy. The Policy is displayed on Survive notice board and is freely available on request and on our website.

This notice is to inform clients, concerned others and staff how their personal information will be collected, used, stored and disclosed safely in line with the General Data Protection Regulations 2018.


Data Control

In line with the Data Protection Regulations the lead Counsellor is the Data Controller for personal information processed by Survive. They can be contacted via Survives contact details above.


Why do we collect your personal data?

Your personal information is used by Survive to exercise its function and to assist relevant organisations. i.e. Police, social Services etc. Please Note Survive will not release information about you without your express permission, unless a safeguarding issue arises. ie a client was being abused, or in danger of harming themselves.


What Information do we collect?

Survive collects personal information in the form of Name, address, Telephone numbers.

Survive also collects relevant details of your life history that you wish to disclose to enable Survive to carry out its function. Survive records this data in the form of a numerical scale with 0 being ‘normal’ and 10 being ‘extreme’.

Survive collects Personal Data and Sensitive Personal Data, also known as Special Category Data.

The GDPR regulations define Special Category Data as Race, Ethnic Origin, Politics, Religion, Trade Union Membership, Genetics, Biometrics, Health, Sex Life and Sexual Orientation.

Survive will only collect information about your sexual life to the extent that you wish to disclose it. This information will be recorded in the form of a numerical scale with 0 being ‘normal’ and 10 being ‘Extreme’


How do we use your personal data?

Survive will use your personal information for statistical purposes, reporting, funding applications, internal research and development. In all these cases Survive will only use statistical data.


What Legal basis do we have for processing your personal data?

Within GDPR there are six lawful bases for processing Survive has reviewed these and has identified that it will process data under 4 of the headers, Consent, Legitimate interests, Legal and Contract.

Consent – within this lawful basis the individual must have given clear consent for Survive to process their personal data for a specific purpose.

You have the right to refuse/withdraw consent at any time.

Legitimate interests – this process is necessary for Survive’s legitimate interests in order to deliver our services. This is used in instances where people’s data would reasonably be expected to be used for the purpose and has minimal privacy impact.

Legal – this processing is necessary for us to comply with the law

Contract – this processing is necessary for a contract we have with an individual, or because they have asked us to take specific steps before entering into a contract.


When do we share personal data?

Survive will not share your personal information with anyone or any organisation without your express permission unless a safeguarding issue arises. ie a client was being abused, or in danger of harming themselves.


Where does Survive store and process personal data.

Survive processes all its data within the United Kingdom. No data is transferred to another country either inside or outside the European Economic Area.


How does Survive secure personal data?

To protect your personal data against accidental loss our written records are kept in a locked cupboard in a locked office.

Only authorised and trained people have access to your data.

Survive uses no outside contractors or third parties to process any data.


How long does Survive keep your personal data?

Survive will keep your personal data for TEN years after you have completed your therapy with Survive.

The data retained will be contact details, your numerical scores and who you worked with at Survive.

After TEN years Survive will safely destroy all your personal data records.


Your rights in relation to personal data.

Under the GDPR individuals have the

  • Right of Access – individuals have the right of access to their personal data and supplementary information.

  • Right to rectification – individuals are entitled to have personal data rectified if it is inaccurate or incomplete or is needed to be changed

  • Right to erasure - individuals have the right to request the deletion or removal of their personal data where there is no compelling reason for its continued processing

  • Right to restrict processing – individuals have the right to ‘block’ or suppress the processing of personal data. It can still be stored but not further processed.

  • Right to data portability – the individuals are able to obtain and reuse their personal data for their own purposes across different services. This allows them to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way.

  • Right to object – individuals have the right to object to processing on legitimate interest of the performance of a task in the public interest, direct marketing and processing for purposes of scientific/historical research and statistics.


You can access your data by requesting it in writing from Survives data controller who can be accessed by the contact details above or through any member of Survive.


Use of automated decision-making and profiling.

Survive uses no automated decision-making process and carries out no profiling.


How to contact Survive.

Survives address is 156 Nantwich Road Crewe Cheshire CW2 6BG.

Tel 01270 250051/ 253179



Or contact any of the Survive team.